topic Re: Webex Calling Template Limitation in Webex Administration

Webex Calling Template Limitation

anthony.lotito1 — Thu, 08 Feb 2024 00:46:19 GMT

I am adding 117 new locations to my Org within Webex Calling. When I try to add the Locations into a Calling Template, the drop down list will not show all the locations so I am unable to add them to the Calling Template. Looking for some advice on how to get the remaining 12 of the 117 locations added.

Re: Webex Calling Template Limitation

dtibbe — Sun, 11 Feb 2024 16:44:31 GMT

Do the locations also not appear in the list if you directly search for them in the list?

Re: Webex Calling Template Limitation

anthony.lotito1 — Sun, 11 Feb 2024 17:26:52 GMT

I can manually enter the location name and it does show. There needs to be a way to bulk this into the a calling template. The drop list method is fine if you only have a few locations to add. I will eventually have about around 300 locations on the multi tenant and 40 on a dedicated instance.

Re: Webex Calling Template Limitation

dtibbe — Sun, 11 Feb 2024 18:07:58 GMT

Yeah, that doesn't sound like fun..
I think there is currently no bulk assignment from the location side and no API endpoint for that either.

I'd suggest opening a product enhancement idea via AHA https://ciscocollabcustomer.ideas.aha.io/ and also talk to your AM team.