topic Re: Unable to assign Location administrator in WebEx Control Hub in Webex Administration

Unable to assign Location administrator in WebEx Control Hub

madhusudhanam — Thu, 15 Feb 2024 12:39:09 GMT

Hello Team,

We were able to assign Location administrator Role for a User in WebEx Control Hub but unable to save that changes.

Reagrds,

Madhu

Re: Unable to assign Location administrator in WebEx Control Hub

Shalid Kurunnan Chalil — Fri, 16 Feb 2024 00:20:19 GMT

Hi there,

Have you checked if you're encountering any errors while saving the changes? Typically, the control hub provides a small widget with success or failure details at the bottom right corner.

You might also want to try using a different browser or incognito/private window.

Since it's cloud-based, sometimes simply retrying after a period of time may resolve the issue.

Regards,

Shalid

Disclaimer:

Responses are based on personal knowledge and experience. Consider them as guidance. Other members may offer different perspectives or better approaches. No responsibility is assumed for outcomes; discretion is advised.

Re: Unable to assign Location administrator in WebEx Control Hub

Blue_Bird — Fri, 16 Feb 2024 08:18:44 GMT

Hello madhusudhanam,

Perfrom the following steps to Add administrators to one location

1 Sign in to Control Hub, then under Management, select Locations.

2 Select a location.

3 In the Admins pane, click Add.

4 Type all or part of the user's name. You can add up to 5 users at a time.

5 Click Save.

Best regards
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Re: Unable to assign Location administrator in WebEx Control Hub

madhusudhanam — Sat, 17 Feb 2024 08:46:57 GMT

Thank You, Yes it is Browser issue, after using another Browser issue Resolved.

Regards,

Madhu