https://community.cisco.com/t5/webex-administration/customising-alerts-for-dedicated-instance-ignoring-certain/m-p/5155908#M5273 <P>Hi,&nbsp;</P> <P>We have a number of customers utilising Webex - Dedicated Instance, and would like to know if it would be possible to modify the following monitoring within Alerts Centre (or where it would need to be modified)</P> <P>We have High severity alerts set for monitoring to email our support team, when a high severity alert comes in. However, there are some devices that become unregistered, that we do not want to worry about and do not require monitoring.&nbsp;</P> <P>Is there a way of customising the alerts sent so that certain devices/Trunks/CTI Routepoints etc... can have thresholds set or lower severity (any customisation basically)</P> <P>Thanks</P> <P>Andrew</P> <P>&nbsp;</P> Mon, 05 Aug 2024 12:27:39 GMT ANDREWLEWIS 2024-08-05T12:27:39Z https://community.cisco.com/t5/webex-administration/customising-alerts-for-dedicated-instance-ignoring-certain/m-p/5155908#M5273 <P>Hi,&nbsp;</P> <P>We have a number of customers utilising Webex - Dedicated Instance, and would like to know if it would be possible to modify the following monitoring within Alerts Centre (or where it would need to be modified)</P> <P>We have High severity alerts set for monitoring to email our support team, when a high severity alert comes in. However, there are some devices that become unregistered, that we do not want to worry about and do not require monitoring.&nbsp;</P> <P>Is there a way of customising the alerts sent so that certain devices/Trunks/CTI Routepoints etc... can have thresholds set or lower severity (any customisation basically)</P> <P>Thanks</P> <P>Andrew</P> <P>&nbsp;</P> Mon, 05 Aug 2024 12:27:39 GMT https://community.cisco.com/t5/webex-administration/customising-alerts-for-dedicated-instance-ignoring-certain/m-p/5155908#M5273 ANDREWLEWIS 2024-08-05T12:27:39Z