https://community.cisco.com/t5/webex-administration/software-upgrade-error-webex-desk-pro/m-p/5224206#M5348 <P>See the product documentation, specifically the <A href="https://roomos.cisco.com/print/WhatsNew/ReleaseNotesRoomOS_11#software-upgrade" target="_blank" rel="noopener">software upgrade section</A> of the target version’s release notes.</P> Thu, 14 Nov 2024 11:03:31 GMT Jonathan Schulenberg 2024-11-14T11:03:31Z https://community.cisco.com/t5/webex-administration/software-upgrade-error-webex-desk-pro/m-p/5223902#M5347 <P>Trying to upgrade software versions for my WebEx Desk Pro units. I pulled the software version from the TMS software manager, and locally downloaded it to my main machine. When I go in to Software Upgrade and then select the local pkg file, it begins to upgrade but then fails. I looked in the SYS Logs under the software upgrade log, and it gives me&nbsp;</P><P>XAPI :: set_notification() SoftwareUpgradeFailed,ERROR Signature verification failed !</P><P>I looked in the the community forums but found nothing, any help would be appreciated.&nbsp;</P> Wed, 13 Nov 2024 19:13:10 GMT https://community.cisco.com/t5/webex-administration/software-upgrade-error-webex-desk-pro/m-p/5223902#M5347 BC-contractor 2024-11-13T19:13:10Z https://community.cisco.com/t5/webex-administration/software-upgrade-error-webex-desk-pro/m-p/5224206#M5348 <P>See the product documentation, specifically the <A href="https://roomos.cisco.com/print/WhatsNew/ReleaseNotesRoomOS_11#software-upgrade" target="_blank" rel="noopener">software upgrade section</A> of the target version’s release notes.</P> Thu, 14 Nov 2024 11:03:31 GMT https://community.cisco.com/t5/webex-administration/software-upgrade-error-webex-desk-pro/m-p/5224206#M5348 Jonathan Schulenberg 2024-11-14T11:03:31Z