topic Re: How to get a Webex Control Hub Administrator Account in Webex Administration

How to get a Webex Control Hub Administrator Account

Jeff2322 — Thu, 07 Aug 2025 07:27:30 GMT

Hi,

I have a few questions regarding Webex accounts and Control Hub access:

If I purchase one of the paid Webex plans, will that account be eligible to become a Webex Control Hub Administrator?
Or do I need a different type of plan for that?
If I choose to use Service App, is it correct that I only need an account that can access both the Webex API page and the Webex Control Hub?

I'm using sandbox account for testing, but testing account can't be using for long time right?

Re: How to get a Webex Control Hub Administrator Account

owenmettam — Tue, 19 Aug 2025 23:08:34 GMT

Hey @Jeff2322,

1) Correct, if you purchase a paid Webex plan, you will gain access to Webex Control Hub. At first it will be accessed and managed via Webex User Hub, but you should get access thru admin.webex.com as well.
2) Any paid plan that is managed via Webex will grant access to Control Hub, in addition to trials from partner organizations.
3) Not sure I follow what you mean by this question, but you can use the same admin account for the Webex Developer APIs, Control Hub, and Webex services (app, meetings, etc.)