topic Re: Contrl Hub Training in Webex Administration

Contrl Hub Training

techie923 — Fri, 30 Jan 2026 18:56:14 GMT

Hello All, we just did an on-prem to Webex migration, and I'm learning the interface, which seems pretty straightforward, but wondering if anyone has any links to videos, or pdf's you would like to share that helped your learning progress. Any help is appreciated.

Re: Contrl Hub Training

Maren Mahoney — Mon, 02 Feb 2026 14:01:50 GMT

I ran across this post here in the forum a while back that lists all sorts of training for Webex, including a link specifically to Control Hub. The Webex Academy has lots of resources. Let us know if you don't find what you're looking for or need more information.

https://community.cisco.com/t5/collaboration-knowledge-base/webex-calling-training-for-customers-admin-and-user-users-oct25/tac-p/5338729#M10804

Maren

Re: Contrl Hub Training

techie923 — Mon, 02 Feb 2026 18:28:51 GMT

Hello, awesome! Looking at that site now. Looks very informative.

Thank you!

Re: Contrl Hub Training

KevinKehnen1266 — Tue, 03 Feb 2026 13:31:15 GMT

I liked the Webex Academy Courses for ControlHub and Customer Calling a lot.
Besides your ask about online self-taught materials, you might also consider a preparation training for the new Cisco Collaboration Exams like CLCOR and CLCEI (version 2.0). These can give you insights into topics you requested and a lot more. If you can justify those at work, I'd also go down that way. As a bonus, you might be ready for the prespective exam afterwards - depending on your prior level of skill.

Start here to find a Cisco verified learning partner: https://learninglocator.cloudapps.cisco.com/#/home

Good luck!

Re: Contrl Hub Training

Wayne DeNardi — Tue, 10 Feb 2026 01:25:30 GMT

I'd recommend you look at Webex Academy. There are some good courses and learning plans on there that should help.