topic Webex Share Timezone in Webex Administration

Webex Share Timezone

parker.c — Thu, 29 Aug 2019 20:04:57 GMT

OK maybe I'm just dense, but I cannot find a way to set the timezone on my Webex share. There used to be a tab for TZ when I would browse to the device but now its gone. They seem to be defaulting to UTC.

Re: Webex Share Timezone

jbburks — Fri, 30 Aug 2019 15:56:29 GMT

This is happening to mine too. It would be fine if it were just visible to administrators and in logs, but it's up on the idle screen where all users see it.

Re: Webex Share Timezone

nitram26 — Wed, 04 Sep 2019 14:36:48 GMT

having same issue here. we have room kits that have the correct time. checked setting on admin.webex.com and is set to correct timezone. no idea how to change it on this device.

Re: Webex Share Timezone

JeffCraskey9662 — Mon, 16 Sep 2019 17:52:11 GMT

I was having the same issue. Opened a case up with TAC and they told me they will be making a change to the admin portal so that you can set the timezone for the WebEx share.

They said it will be released this Friday.

Re: Webex Share Timezone

parker.c — Mon, 16 Sep 2019 18:41:47 GMT

Did the same here. They were able to correct it in the back end. Said fix will be in December ... Glad it got bumped up.

Re: Webex Share Timezone

JeffCraskey9662 — Thu, 19 Sep 2019 18:53:34 GMT

Just checked and I'm able to see the new settings to change the default timezone.

Re: Webex Share Timezone

parker.c — Thu, 19 Sep 2019 19:38:39 GMT

Me too ... also looks like you can do alot more in the hub for room kits etc.