topic Re: Sandbox - Debug Console & Debug within Flow Window in Webex Connect

Sandbox - Debug Console & Debug within Flow Window

Gerry O'Rourke — Mon, 24 Apr 2023 17:12:04 GMT

I don't get any data returned in Debug Console or when I select debug in the flow - even for successful flows.

Is this a limitation of the sandbox account (https://sandbox.imiconnect.io/)?

Regards,

Gerry

Re: Sandbox - Debug Console & Debug within Flow Window

stgreenb — Tue, 25 Apr 2023 12:41:43 GMT

Debug definitely should show logs. There is a delay from the time the flow is triggered to when it gets fully logged. Checking a few minutes later and you still have nothing in your logs?

Re: Sandbox - Debug Console & Debug within Flow Window

Gerry O'Rourke — Tue, 25 Apr 2023 12:50:35 GMT

The below HTTP POST was made a few hours ago to trigger a flow successfully.

But as you can see from below - doing a search (a few mins ago - so a few hours after the flow occur) the transaction ID does not return anything?

Regards,

Gerry

Re: Sandbox - Debug Console & Debug within Flow Window

Gerry O'Rourke — Wed, 26 Apr 2023 16:18:02 GMT

FYI - the transaction ID in the screen shot above is:

87a613c1-a56a-4d92-bf79-4b5937ab7a77

Re: Sandbox - Debug Console & Debug within Flow Window

stgreenb — Thu, 27 Apr 2023 15:56:15 GMT

@Gerry O'Rourke , we did find an issue, that I believe is resolved. Please let us know if that's not the case and you are still not seeing items get logged.

Re: Sandbox - Debug Console & Debug within Flow Window

Gerry O'Rourke — Thu, 27 Apr 2023 16:04:14 GMT

Hi,

Yes - I can now see the transaction in the Debug Console which is great and I can also see debug frame in the flow when I check on debug.

Many thanks getting this fixed!

Gerry