https://community.cisco.com/t5/webex-connect/message-delivery-status-on-sms-and-other-channels/m-p/4492949#M21 <P>Hi&nbsp;<a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1267377">@Vivek12</a>&nbsp;<BR /><BR />imiconnect provides multiple options to enable you to track the delivery status of your messages and calls. One of the ways would be to configure an outbound webhook to get notified when your message is delivered, read, etc.&nbsp;<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-10-27 at 12.36.06 AM.png" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/135749i58348BE6AFB82CA5/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2021-10-27 at 12.36.06 AM.png" alt="Screenshot 2021-10-27 at 12.36.06 AM.png" /></span></P> <P>&nbsp;</P> <P>Above option works best when you want to get notified for every message sent using the imiconnect service selected in the entity dropdown.</P> <P>&nbsp;</P> <P>If you are looking for the ability to get delivery status of a single message or call, you can you the APIs for retrieving the message or call status.&nbsp;</P> <P>&nbsp;</P> <P>Are you using imiconnect in the sandbox mode?</P> Tue, 26 Oct 2021 19:18:21 GMT Connect - Tanuj 2021-10-26T19:18:21Z https://community.cisco.com/t5/webex-connect/message-delivery-status-on-sms-and-other-channels/m-p/4492762#M14 <P>How can i track the delivery status of SMS and Whatsapp messages sent through imiconnect ?</P> Tue, 26 Oct 2021 14:50:22 GMT https://community.cisco.com/t5/webex-connect/message-delivery-status-on-sms-and-other-channels/m-p/4492762#M14 Vivek12 2021-10-26T14:50:22Z https://community.cisco.com/t5/webex-connect/message-delivery-status-on-sms-and-other-channels/m-p/4492949#M21 <P>Hi&nbsp;<a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1267377">@Vivek12</a>&nbsp;<BR /><BR />imiconnect provides multiple options to enable you to track the delivery status of your messages and calls. One of the ways would be to configure an outbound webhook to get notified when your message is delivered, read, etc.&nbsp;<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-10-27 at 12.36.06 AM.png" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/135749i58348BE6AFB82CA5/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2021-10-27 at 12.36.06 AM.png" alt="Screenshot 2021-10-27 at 12.36.06 AM.png" /></span></P> <P>&nbsp;</P> <P>Above option works best when you want to get notified for every message sent using the imiconnect service selected in the entity dropdown.</P> <P>&nbsp;</P> <P>If you are looking for the ability to get delivery status of a single message or call, you can you the APIs for retrieving the message or call status.&nbsp;</P> <P>&nbsp;</P> <P>Are you using imiconnect in the sandbox mode?</P> Tue, 26 Oct 2021 19:18:21 GMT https://community.cisco.com/t5/webex-connect/message-delivery-status-on-sms-and-other-channels/m-p/4492949#M21 Connect - Tanuj 2021-10-26T19:18:21Z