https://community.cisco.com/t5/webex-connect/webchat-new-digital-channels-form-issue/m-p/4676381#M64 <P>Hello&nbsp;</P> <P>&nbsp;</P> <P>Iam traing to configure webchat, in webex connect workflow, I load the flow,&nbsp;Live Chat Inbound Flow.workflow, form GIthub<BR />I configure my form template, my chat templete , entry point and Queu,&nbsp;<BR />when I configure my domain, the templete works , but when i start a new conversation the FORM is not loading, here the logs</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="chatform_logs.PNG" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/160918i03CECE2D6F343B9F/image-size/large?v=v2&amp;px=999" role="button" title="chatform_logs.PNG" alt="chatform_logs.PNG" /></span></P> <P>&nbsp;</P> <P>the receive node is waiting , and after thar&nbsp; pass to "onTimeout"<BR />anyone had the same problem?</P> <P>&nbsp;</P> Fri, 26 Aug 2022 18:34:42 GMT IvaanSalazzar 2022-08-26T18:34:42Z https://community.cisco.com/t5/webex-connect/webchat-new-digital-channels-form-issue/m-p/4676381#M64 <P>Hello&nbsp;</P> <P>&nbsp;</P> <P>Iam traing to configure webchat, in webex connect workflow, I load the flow,&nbsp;Live Chat Inbound Flow.workflow, form GIthub<BR />I configure my form template, my chat templete , entry point and Queu,&nbsp;<BR />when I configure my domain, the templete works , but when i start a new conversation the FORM is not loading, here the logs</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="chatform_logs.PNG" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/160918i03CECE2D6F343B9F/image-size/large?v=v2&amp;px=999" role="button" title="chatform_logs.PNG" alt="chatform_logs.PNG" /></span></P> <P>&nbsp;</P> <P>the receive node is waiting , and after thar&nbsp; pass to "onTimeout"<BR />anyone had the same problem?</P> <P>&nbsp;</P> Fri, 26 Aug 2022 18:34:42 GMT https://community.cisco.com/t5/webex-connect/webchat-new-digital-channels-form-issue/m-p/4676381#M64 IvaanSalazzar 2022-08-26T18:34:42Z https://community.cisco.com/t5/webex-connect/webchat-new-digital-channels-form-issue/m-p/4676386#M65 <P>Hi&nbsp;<a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1291655">@IvaanSalazzar</a>&nbsp;-&nbsp;<SPAN>thanks for your message. Please can you share these details with the TAC support team using the email id mentioned on Contact Support page within your Webex Connect account. Refer:&nbsp;</SPAN><A href="https://developers.imiconnect.io/docs/imiconnect-support" target="_blank" rel="nofollow noopener noreferrer">https://developers.imiconnect.io/docs/imiconnect-support</A></P> Fri, 26 Aug 2022 18:43:15 GMT https://community.cisco.com/t5/webex-connect/webchat-new-digital-channels-form-issue/m-p/4676386#M65 Connect - Tanuj 2022-08-26T18:43:15Z