topic Re: How are code accesses (Facs) used? in Cloud Calling

How are code accesses (Facs) used?

SebastainRodriguez93243 — Mon, 27 Apr 2020 15:50:43 GMT

I am analyzing XSI documents and I found the fac access codes, but not how they are used, could someone help me and give me some guidance or an example?

Re: How are code accesses (Facs) used?

tmajjiga — Tue, 28 Apr 2020 10:13:19 GMT

FAC can be used for activating or deactivating features like DND, CFA,CFNA ,Call Park etc.,
activating :
We can do it from the end point by its fac code for example :
DND : Dial *78 for activating it
CFA : Dial *90 followed by the Phone number to which number you want to forward example : *904444666690
deactivating :
DND : Dial *79 for deactivating it
CFA : Dial *91 , for deactivating it
from XSI actions page activate or deactivate services by giving the FAC in the Address field of the following path
http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/calls/new

to get the list of FAC enabled for the user under http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/profile/fac"

Re: How are code accesses (Facs) used?

SebastainRodriguez93243 — Tue, 28 Apr 2020 16:21:13 GMT

I occupy http (s): // <hostaddress: port> /com.broadsoft.xsi-actions/v2.0/user/ <userid> / calls / new with the FAC, but it creates a new call and does not enable or disable functions.

I have problems with putting the call on hold, can these codes help me?

Re: How are code accesses (Facs) used?

tmajjiga — Wed, 29 Apr 2020 09:20:18 GMT

Please check the supported FAC using the following URL
http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/profile/fac"
or

Call Hold is not supported with FAC, but I can be done using the below path of xsi-actions page

http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/calls/<call_id>/hold