topic Re: subscription expires 0 in Cloud Calling

subscription expires 0

EstebanSoto70311 — Wed, 24 Jun 2020 14:26:28 GMT

Hi,
I try to subscribe to XSI events with this uri:
http://broadsoftsandboxxsp.cisco.com/com.broadsoft.xsi-events/v2.0/user/u9736722461@broadsoftlab.com

but in response I receive that the expiration is 0 and I can no longer receive any more events.

Why is this happening?

Re: subscription expires 0

skumar1 — Wed, 24 Jun 2020 15:22:52 GMT

I will check the reported issue.

Re: subscription expires 0

tmajjiga — Wed, 08 Jul 2020 11:16:41 GMT

Not able to reproduce the issue and its working fine.

getting the expiration time as 86400

Please let me know in detail about the Event which you are trying to subscribe

Re: subscription expires 0

JasonJohnson58832 — Thu, 11 Feb 2021 19:37:58 GMT

I am also having this problem. It seems to have happened all of the sudden. Our code that subscribes to events has not changed, but now instead of getting an expiration of 3600 like we used to, it shows zero. Here's an example response:

<?xml version="1.0" encoding="UTF-8"?>
<Subscription xmlns="http://schema.broadsoft.com/xsi">
  <subscriptionId>892bdffd-5f7e-4d3b-aacf-5b5d40b12f11</subscriptionId>
  <expires>0</expires>
</Subscription>

We only get a single event sent to the httpContact URI and the subscription cannot be renewed. Instead, upon trying to renew the subscription, we get a response saying the subscription id cannot be found.

What's going on here? Seems like something changed on the remote server because our code is still doing the same thing as before.