topic Re: XSI Nextiva Integration in Cloud Calling

XSI Nextiva Integration

Workless — Thu, 12 Mar 2020 00:35:31 GMT

I'm a Nextiva customer which is based on the Cisco Broadworks system. I've developed a SaaS application for sales automation that needs to leverage our Nextiva phone capabilities from within our SaaS. Someone told me they had done something similar using Cisco XSI; however, I have no idea what to do or where to start. Any help would be appreciated.

Re: XSI Nextiva Integration

colbertw08 — Wed, 27 Jan 2021 20:37:40 GMT

Hi @Workless, did you ever figure this out? Nextiva has been pretty "useless" on getting this going we have an in house web app as well and need to integrate some phone information but been going in circles.

Re: XSI Nextiva Integration

gferber — Wed, 03 Feb 2021 20:36:17 GMT

"Leverage our Nextiva phone capabilities" is a pretty broad question. What, specifically, are you wanting to do?

Re: XSI Nextiva Integration

colbertw08 — Thu, 04 Feb 2021 04:56:13 GMT

For me, we would like to pull the current status of all users. Also some call history information.

Re: XSI Nextiva Integration

gferber — Thu, 04 Feb 2021 18:11:54 GMT

Are you looking for ACD status (signed in, signed out, available, unavailable, etc.; used in a call center environment), hook status (on-hook/off-hook; basically just a busy lamp like on regular desk phones), or detailed call info (receiving calls, placing call, line ringing, call answered, call released, etc.)? What language/environment are you wanting to pull this information in?

Re: XSI Nextiva Integration

colbertw08 — Thu, 04 Feb 2021 20:09:08 GMT

Hi @gferber ,

Hook Status and Detailed Call Info mainly, I wanted to start there.

Langauage: NodeJS or PHP

Environment: Linux (Ubuntu)

Re: XSI Nextiva Integration

Satish K Prajapat — Thu, 25 Aug 2022 10:04:23 GMT

Does some one found any solution on this ?

Re: XSI Nextiva Integration

colbertw08 — Mon, 29 Aug 2022 14:28:01 GMT

Nope I never got anywhere with it, I dug a little more to see if there was anything but neither got anywhere with Cisco or Nextiva