Windows WinLogon "Sign-in Options" not available after installing Duo

Volterra — Fri, 14 Jul 2023 13:27:36 GMT

After installing Duo, the Windows WinLogon “Sign-in Options” for selecting the desired login option (i.e. password, pin, fingerprint, card, etc.) no longer appears.

Is there a way to get this back after installing Duo?

Re: Windows WinLogon "Sign-in Options" not available after i

Mainely — Wed, 19 Feb 2025 16:35:52 GMT

https://help.duo.com/s/article/3762?language=en_US

It's not supported with the Windows RDP client.

Answer

Duo supports Windows Hello as a platform authenticator (WebAuthn) to use as a two-factor authentication method for any Duo integrations compatible with the Universal Prompt.

Duo also supports Windows Hello as a Duo Passwordless login option with a PIN, fingerprint, or facial recognition for applications protected by Duo Single Sign-On with SAML.

For Duo Authentication for Windows Logon (RDP) and otherwise, Duo does not support Windows Hello at this time. This includes logging in to Windows using a PIN instead of a password.

See this Knowledge Base article for more information about Duo and biometric authentication: Does Duo support biometric authentication factors?

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Windows WinLogon "Sign-in Options" not available after installing Duo

Re: Windows WinLogon "Sign-in Options" not available after i