topic How to install the duo 2 factor authentication app to my samsung Galaxy J7 Star? Thx in Managing Users https://community.cisco.com/t5/managing-users/how-to-install-the-duo-2-factor-authentication-app-to-my-samsung/m-p/4877245#M181 <DIV class="duo-migrated-content"><P>Dear All:</P> <P>Can anyone please tell me how to install the Duo 2 factor Authentication (2FA) into Samsung Galaxy J7 STAR, SM-J737T1, having the android version 9? The error massage says that the DUO 2FA is not compatible with android 9. Can any of you please help with this installation problem? Thanks a lot.</P></DIV> Thu, 15 Jun 2023 19:51:13 GMT shirley923 2023-06-15T19:51:13Z How to install the duo 2 factor authentication app to my samsung Galaxy J7 Star? Thx https://community.cisco.com/t5/managing-users/how-to-install-the-duo-2-factor-authentication-app-to-my-samsung/m-p/4877245#M181 <DIV class="duo-migrated-content"><P>Dear All:</P> <P>Can anyone please tell me how to install the Duo 2 factor Authentication (2FA) into Samsung Galaxy J7 STAR, SM-J737T1, having the android version 9? The error massage says that the DUO 2FA is not compatible with android 9. Can any of you please help with this installation problem? Thanks a lot.</P></DIV> Thu, 15 Jun 2023 19:51:13 GMT https://community.cisco.com/t5/managing-users/how-to-install-the-duo-2-factor-authentication-app-to-my-samsung/m-p/4877245#M181 shirley923 2023-06-15T19:51:13Z Re: How to install the duo 2 factor authentication app to my samsung Galaxy J7 Star? Thx https://community.cisco.com/t5/managing-users/how-to-install-the-duo-2-factor-authentication-app-to-my-samsung/m-p/4877246#M182 <DIV class="duo-migrated-content"><P>Hi <A class="mention" href="https://community.duo.com/u/shirley923">@shirley923</A> ,</P> <P>Duo Mobile is unsupported/not compatible with Android 9: <A href="https://help.duo.com/s/article/1872" class="inline-onebox" rel="noopener nofollow ugc">Knowledge Base | Duo Security</A>.</P> <P>However, you may attempt to side-load Duo Mobile via APK: <A href="https://help.duo.com/s/article/2211" class="inline-onebox" rel="noopener nofollow ugc">Knowledge Base | Duo Security</A>.</P> <P>Hope this helps!</P></DIV> Thu, 15 Jun 2023 20:56:49 GMT https://community.cisco.com/t5/managing-users/how-to-install-the-duo-2-factor-authentication-app-to-my-samsung/m-p/4877246#M182 DuoPablo 2023-06-15T20:56:49Z