https://community.cisco.com/t5/managing-users/can-trashed-users-authenticate/m-p/4878517#M384 <DIV class="duo-migrated-content"><P>Hello!</P> <P>Users that are moved to the trash will be automatically and permanently deleted after 7 days and will no longer be able to authenticate with Duo at that point. They could authenticate in that 7 day window of <A href="https://help.duo.com/s/article/2269">“pending deletion”</A> status before they are permanently deleted. If you want to permanently delete users and prevent them from authenticating immediately, you can do that in the <STRONG>Trash</STRONG> page of the admin panel following the directions in <A href="https://help.duo.com/s/article/2268">this help article</A>.</P> <P>I hope this helps! For more information, check out our <A href="https://duo.com/docs/administration-users#deleting-and-restoring-users">documentation on deleting and restoring users</A>.</P></DIV> Mon, 11 Jul 2022 14:35:22 GMT ldubravec 2022-07-11T14:35:22Z https://community.cisco.com/t5/managing-users/can-trashed-users-authenticate/m-p/4878516#M383 <DIV class="duo-migrated-content"><P>Quick question - trashed users are unable to authenticate? When somebody leaves, we move their account into trash. Just had a thought that this doesn’t actually disable authentication.</P></DIV> Sat, 09 Jul 2022 09:23:43 GMT https://community.cisco.com/t5/managing-users/can-trashed-users-authenticate/m-p/4878516#M383 robnicholson 2022-07-09T09:23:43Z https://community.cisco.com/t5/managing-users/can-trashed-users-authenticate/m-p/4878517#M384 <DIV class="duo-migrated-content"><P>Hello!</P> <P>Users that are moved to the trash will be automatically and permanently deleted after 7 days and will no longer be able to authenticate with Duo at that point. They could authenticate in that 7 day window of <A href="https://help.duo.com/s/article/2269">“pending deletion”</A> status before they are permanently deleted. If you want to permanently delete users and prevent them from authenticating immediately, you can do that in the <STRONG>Trash</STRONG> page of the admin panel following the directions in <A href="https://help.duo.com/s/article/2268">this help article</A>.</P> <P>I hope this helps! For more information, check out our <A href="https://duo.com/docs/administration-users#deleting-and-restoring-users">documentation on deleting and restoring users</A>.</P></DIV> Mon, 11 Jul 2022 14:35:22 GMT https://community.cisco.com/t5/managing-users/can-trashed-users-authenticate/m-p/4878517#M384 ldubravec 2022-07-11T14:35:22Z