https://community.cisco.com/t5/managing-users/ad-sync-overwrites-existing-duo-admins/m-p/4879162#M464 <DIV class="duo-migrated-content"><P>Hi pfftnah, if you are referring to Duo Administrators (the ones listed in your Admin Panel at <A href="https://admin.duosecurity.com/admins">https://admin.duosecurity.com/admins</A>), they are separate from Duo Users–even Administrators that have the same email as a User. Duo Administrators will not be overwritten by synchronized user information.</P> <P>More info on the differences between Duo Administrators and Users is in this article: <A href="https://help.duo.com/s/article/1008">https://help.duo.com/s/article/1008</A></P></DIV> Tue, 25 Sep 2018 13:10:54 GMT mkorovesisduo 2018-09-25T13:10:54Z https://community.cisco.com/t5/managing-users/ad-sync-overwrites-existing-duo-admins/m-p/4879161#M463 <DIV class="duo-migrated-content"><P>Looking over the documentation for “Synchronizing Users from Active Directory”, there’s a warning about syncing over accounts with the same name. Our DUO admins were already enrolled beforehand. Is there a possibility of locking out the admins, and what are recommended best practices for DUO admins in conjunction with AD sync?</P></DIV> Mon, 24 Sep 2018 21:33:01 GMT https://community.cisco.com/t5/managing-users/ad-sync-overwrites-existing-duo-admins/m-p/4879161#M463 olfuddyduddy 2018-09-24T21:33:01Z https://community.cisco.com/t5/managing-users/ad-sync-overwrites-existing-duo-admins/m-p/4879162#M464 <DIV class="duo-migrated-content"><P>Hi pfftnah, if you are referring to Duo Administrators (the ones listed in your Admin Panel at <A href="https://admin.duosecurity.com/admins">https://admin.duosecurity.com/admins</A>), they are separate from Duo Users–even Administrators that have the same email as a User. Duo Administrators will not be overwritten by synchronized user information.</P> <P>More info on the differences between Duo Administrators and Users is in this article: <A href="https://help.duo.com/s/article/1008">https://help.duo.com/s/article/1008</A></P></DIV> Tue, 25 Sep 2018 13:10:54 GMT https://community.cisco.com/t5/managing-users/ad-sync-overwrites-existing-duo-admins/m-p/4879162#M464 mkorovesisduo 2018-09-25T13:10:54Z