https://community.cisco.com/t5/managing-users/enrolling-the-same-device-phone-number-for-work-home/m-p/4879344#M492 <DIV class="duo-migrated-content"><P>I use Duo for work and my Phone number is enrolled in two different Duo tenants with them. I thought it would be sweet to setup Duo for my ssh connection at home so went to setup a Free account for personal use but got this <A href="https://imgur.com/a/nBRx4Ij" rel="nofollow noopener">error</A> stating “Unable to complete signup”. Any idea what’s up with this?</P></DIV> Wed, 20 May 2020 19:32:22 GMT Tee3 2020-05-20T19:32:22Z https://community.cisco.com/t5/managing-users/enrolling-the-same-device-phone-number-for-work-home/m-p/4879344#M492 <DIV class="duo-migrated-content"><P>I use Duo for work and my Phone number is enrolled in two different Duo tenants with them. I thought it would be sweet to setup Duo for my ssh connection at home so went to setup a Free account for personal use but got this <A href="https://imgur.com/a/nBRx4Ij" rel="nofollow noopener">error</A> stating “Unable to complete signup”. Any idea what’s up with this?</P></DIV> Wed, 20 May 2020 19:32:22 GMT https://community.cisco.com/t5/managing-users/enrolling-the-same-device-phone-number-for-work-home/m-p/4879344#M492 Tee3 2020-05-20T19:32:22Z https://community.cisco.com/t5/managing-users/enrolling-the-same-device-phone-number-for-work-home/m-p/4879345#M493 <DIV class="duo-migrated-content"><P>Hi Tee,</P> <P>Your best bet here is to <A href="https://help.duo.com/s/article/1441?language=en_US">contact Duo Support</A> and work with them, as there could be a few different things going on here. The device and phone number shouldn’t be the problem though – you can read a <A href="https://community.duo.com/t/duo-for-two-different-company/4913/2">past convo on using the same phone for multiple accounts here</A>. An email address can only be associated with one Duo admin account though, so if you are using the same email to sign up, try using a different one instead.</P></DIV> Thu, 21 May 2020 13:32:38 GMT https://community.cisco.com/t5/managing-users/enrolling-the-same-device-phone-number-for-work-home/m-p/4879345#M493 Amy2 2020-05-21T13:32:38Z