Duo cloud doesn't import Emails IDs of user after adsync

Yelderim1 — Wed, 05 Jan 2022 04:46:01 GMT

Hi,

I’m having a problem that when i do AD Sync to sync with my users security group, it syncs the users from our Security group, but it doesn’t import the users’ Email IDs, to enable us to send enrollment emails.

also is there a way i can view sync logs from Duo cloud?

Thanks

Re: Duo cloud doesn't import Emails IDs of user after adsync

DuoPablo — Thu, 06 Jan 2022 20:11:54 GMT

Hi @Yelderim ,

Please ensure that you have mail as the sync attribute for Email, or if you use a different attribute that is linked to the user object’s email address: Synchronizing Users from Active Directory | Duo Security

Directory Sync logs can be viewed in the Reports > Administrator Actions area of your Duo Admin Panel: Knowledge Base | Duo Security

Hope this helps!

topic Duo cloud doesn't import Emails IDs of user after adsync in Managing Users

Duo cloud doesn't import Emails IDs of user after adsync

Re: Duo cloud doesn't import Emails IDs of user after adsync