topic Re: Webex LTI (Blackboard) - Webex authorization has expired. in Webex for Education

Webex LTI (Blackboard) - Webex authorization has expired.

torres — Mon, 26 Jul 2021 16:08:54 GMT

What do I need to do to re-authorize an expired Webex LTI in Blackboard?

I have an instructor who is getting the following message, "Your Webex authorization has expired. Please reauthorize Webex" when scheduling her class sessions. The Webex LTI has been authorized under the setup tab.

Re: Webex LTI (Blackboard) - Webex authorization has expired.

Nithin Eluvathingal — Tue, 27 Jul 2021 03:56:01 GMT

See the behavior on a different browser. or remove the cache and see if it makes any change.

Re: Webex LTI (Blackboard) - Webex authorization has expired.

panderson25 — Wed, 28 Jul 2021 13:39:03 GMT

They need to log off the webex section then log in again; this will happen if it is not used for around 15-30 days.

Re: Webex LTI (Blackboard) - Webex authorization has expired.

torres — Wed, 28 Jul 2021 16:04:40 GMT

Thank you, it worked!