https://community.cisco.com/t5/radkit-discussions/can-radkit-assist-us-in-getting-us-based-customer-support-every/m-p/5034812#M110 Hi Eric,<BR /><BR />Can you please reach out to me directly at uversave@cisco.com? Would like to discuss in detail your request.<BR /><BR />Thanks<BR />Ullie<BR /> Wed, 06 Mar 2024 08:44:37 GMT uversave 2024-03-06T08:44:37Z https://community.cisco.com/t5/radkit-discussions/can-radkit-assist-us-in-getting-us-based-customer-support-every/m-p/5034705#M109 <P>As a US Govt agency we are directed to always and only use US Customer support when dealing with support tickets. Can RADkit ensure that we only work with the US Customer support team for government? As we are ahead by 17 hours in Japan we are often 180 degress out from when the US based services are on.&nbsp;</P> Wed, 06 Mar 2024 03:04:57 GMT https://community.cisco.com/t5/radkit-discussions/can-radkit-assist-us-in-getting-us-based-customer-support-every/m-p/5034705#M109 Eric R. Jones 2024-03-06T03:04:57Z https://community.cisco.com/t5/radkit-discussions/can-radkit-assist-us-in-getting-us-based-customer-support-every/m-p/5034812#M110 Hi Eric,<BR /><BR />Can you please reach out to me directly at uversave@cisco.com? Would like to discuss in detail your request.<BR /><BR />Thanks<BR />Ullie<BR /> Wed, 06 Mar 2024 08:44:37 GMT https://community.cisco.com/t5/radkit-discussions/can-radkit-assist-us-in-getting-us-based-customer-support-every/m-p/5034812#M110 uversave 2024-03-06T08:44:37Z