Join meeting failed by cisco webex app client - Error Code 700001

dennis.raulien — Wed, 11 Jan 2023 12:32:43 GMT

Hi folks,

I have the following problem. From my Microsoft Teams Room I will join a WebEx Meeting so I enabled third-party-join at the MTR for Webex and Zoom. It seems that everything is configured correctly and I already did this successfully in the past a couple of times. When I got a WebEx invite to this MTR I can see it correctly in the schedule with the little WebEx icon at top. When I now join the Meeting, I am not able to and I am getting a message, that something went wrong with the Meeting and I should retry later.

The third-party-join to Zoom meetings works perfectly. It is only about WebEx Meetings.

In the log file of the MTR everything looks normal until the following last entries:

[2022-12-12 14:47:35.574] [info]

{"state":"lobby"}

[2022-12-12 14:47:36.066] [info]

{"error":{"code":700001,"message":"Join meeting failed by cisco webex app client.Bei Ihrer Verbindung zum Meeting ist ein Problem aufgetreten. Versuchen Sie es erneut."}}

[2022-12-12 14:47:36.066] [warn]

Received critical warning

Error Code: 700001

[2022-12-12 14:47:36.067] [info]

Sending Close App Event to main

Opening Shell Item: skype-mrx://thirdparty-webex-error-700001

I cannot find anything for this error code and that really looks like a problem from webex site.

Re: Join meeting failed by cisco webex app client - Error Code 700001

mohammadalrfooh — Tue, 17 Jan 2023 07:32:56 GMT

Hello Dennis,

If you have the Supported meeting mode set for "Skype for Business and Microsoft Teams”, please set it to “Microsoft Teams only” and test it?

Re: Join meeting failed by cisco webex app client - Error Code 700001

Zack McKinney — Thu, 02 Feb 2023 19:49:22 GMT

I had a similar issue and this worked for me. Do you know why it won't work when the MTR device is set to Skype for Business and Microsoft Teams (Default)?

topic Re: Join meeting failed by cisco webex app client - Error Code 700001 in Webex Meetings and Webex App

Join meeting failed by cisco webex app client - Error Code 700001

Re: Join meeting failed by cisco webex app client - Error Code 700001

Re: Join meeting failed by cisco webex app client - Error Code 700001