topic Re: Webex App show when in a calendar meeting Greyed Out in Webex Meetings and Webex App

Webex App show when in a calendar meeting Greyed Out

Frank — Thu, 23 Sep 2021 14:14:04 GMT

I am trying to get my webex app to show when i am in a meeting based on my outlook calendar like jabber used to behave.

When i go to the settings within the Webex app the option is greyed out.

Any ideas?

Thanks

Frank

Re: Webex App show when in a calendar meeting Greyed Out

Cole Callahan — Thu, 23 Sep 2021 18:27:11 GMT

Hi @Frank ,

Are you saying that the option in the screenshot above is grayed out for you? Are you the IT Admin for your Webex site?

Re: Webex App show when in a calendar meeting Greyed Out

Frank — Thu, 23 Sep 2021 18:57:59 GMT

That is correct. See attached screen shot. I am admin for my Webex Site

Re: Webex App show when in a calendar meeting Greyed Out

Sankar Voleti — Thu, 23 Sep 2021 22:31:34 GMT

Hi Frank,

A few other customers have also reported this issue. According to what I've seen as the update from the product management team, this feature is not generally available yet and hence you're unable to turn it on. This option still under monitoring and will be released soon in one of the upcoming versions.

Hope this helps!

-Sankar

Re: Webex App show when in a calendar meeting Greyed Out

zozou — Wed, 29 Mar 2023 21:59:51 GMT

I don't even have "Show when in a calendar meeting" option. Could you help?

Re: Webex App show when in a calendar meeting Greyed Out

Harini — Thu, 04 May 2023 15:08:27 GMT

+ 1
don't even have "Show when in a calendar meeting" option. Not sure why this is the case when it seems to be available to my peers

Re: Webex App show when in a calendar meeting Greyed Out

mobright — Thu, 25 May 2023 16:55:30 GMT

I also don't have that option at all.

Re: Webex App show when in a calendar meeting Greyed Out

ambailey — Mon, 10 Feb 2025 17:01:23 GMT

I have this same issue where I don't have the option at all. It is annoying because all my colleagues seem to have it. I sometimes have cell phone calls or Zoom meetings scheduled for support on other tech issues where they (vendor support) don't use Webex per their ticketing systems. I don't have a choice to send them a Webex link for these work-related topics.