topic How to set Webex Meeting(unlock) then people can join without agree? in Webex Meetings and Webex App

How to set Webex Meeting(unlock) then people can join without agree?

adatsai — Tue, 06 Jun 2023 01:12:10 GMT

I have followed the Webex Help Center to cancel the lock of the meeting room, and the meeting is not locked by default, but why do my colleagues still need my consent to join the meeting?

Webex Help Center

I hope that after enter the meeting number, other people can directly join my meeting without waiting for my permission

What Should I do for next step?

Please help me, Thanks.

Re: How to set Webex Meeting(unlock) then people can join without agre

Kathy N. — Thu, 15 Jun 2023 22:43:35 GMT

Good afternoon @adatsai. Are the attendees logged in to Webex? According to the Webex Documentation: Invited users can join meetings as long as they're signed in." If they aren't signed in they must wait in the lobby."

Re: How to set Webex Meeting(unlock) then people can join without agre

adatsai — Fri, 16 Jun 2023 01:08:18 GMT

Hi @Kathy N. , thank you for your kind response. I believe they should all be logged in, but I just conducted a test meeting to confirm, and indeed they have logged in. However, when I provided them with the meeting code, they still had to wait in the lobby (as shown in the image below) and couldn't join the meeting directly. This situation has caused inconvenience for our operations since the meeting is already in progress. It is challenging for the host to find time to go to the lobby and grant access

Re: How to set Webex Meeting(unlock) then people can join without agre

josviz — Fri, 16 Jun 2023 01:49:02 GMT

Hey @adatsai ,

Make sure the meeting is not locked and Guests can join meetings without SIgn-In, please follow our KB articles and open a TAC Case if you still face issues.

https://help.webex.com/en-us/article/49769d/Webex-App-|-Join-a-Meeting-as-a-Guest

https://help.webex.com/en-us/article/n3xhuxx/Enable-Lobby-Access-for-Webex-Users-Joining-Webex-Meetings-in-Cisco-WebexControl-Hub

https://help.webex.com/en-us/article/vjfafi/Lock-or-unlock-your-Webex-meeting

Please rate if it's “Helpful”.
If this answered your question please click “Accept as Solution”.

Re: How to set Webex Meeting(unlock) then people can join without agre

adatsai — Tue, 04 Jul 2023 11:44:59 GMT

Hey @josviz

https://help.webex.com/en-us/article/49769d/Webex-App-|-Join-a-Meeting-as-a-Guest

With the same steps as mine

https://help.webex.com/en-us/article/n3xhuxx/Enable-Lobby-Access-for-Webex-Users-Joining-Webex-Meetings-in-Cisco-WebexControl-Hub

When I entered my account information, I received an 'Unauthorized' message: Unauthorized You do not have permission to access this page. And I don't know why?

https://help.webex.com/en-us/article/vjfafi/Lock-or-unlock-your-Webex-meeting

Just like the initial POST, I did not lock my meeting

I did follow the three links you provided as well as your instructions, but participants are still required to be granted access before joining the meeting.

I appreciate the methods you provided, and I would like to click "Accept as Solution." However, since it is actually ineffective, I'm concerned it might mislead others, so I haven't clicked it temporarily.