topic Re: Webex Teams SECTIONS feature -- how can I order the Sections? in Webex Meetings and Webex App

Webex Teams SECTIONS feature -- how can I order the Sections?

tkaperick — Thu, 25 May 2023 23:28:46 GMT

Great new feature in latest release of Webex Teams giving users access to more than just Favorites and Other groupings. I have dug in and love the feature since it helps me organize hundreds of contacts and spaces into logical ready access groups. And right now I dont see a way to sort the Sections. It appears to sort on the most recently edited Section name which is odd. Is there a way now or a minor feature that could be added to allow users to sort by the classic options of A-Z, latest created, or ideally latest used Section?

Note that example that "ZZ - Occasional use" shows it is not in alphabetical order. The "A-team Daily Partners" was the last edited. And you can see that the "Key Leaders" which is the most important to track is buried below the rest. Any help to clarify if there is a way to set that which I am missing -- or how to enhance this feature from good to great in the next update would be appreciated.

Thanks, Tony -- long time reseller of Cisco and UC collab specialist

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

tkaperick — Fri, 26 May 2023 01:09:31 GMT

this is my first post to the Cisco Community even though I have been selling Cisco at Presidio since 2003 -- so please let me know if there is a more efficient way to ask for feature enhancement.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

tkaperick — Fri, 26 May 2023 04:47:12 GMT

And related -- I see from this update that everyone but Android users can use SECTIONS -- any timeline on Android version?

Space list sections—Windows, Linux, and Mac

Struggling to manage your spaces? We're introducing a new way to organize your spaces into sections. Create your sections and move spaces into them with drag and drop, or a right-click. You can also collapse and expand sections to give your space list a clean new look. When collapsed, if there are unread messages within your favorites or other sections, the section title will be bolded with a blue notification dot, making sure you don't miss an unread space.

When you create sections on desktop, you can see these sections on iPhone or iPad.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Roger Kallberg — Fri, 26 May 2023 09:07:03 GMT

Welcome to the community. The community is not the place to ask for feature requests. There is an AHA page for that or you could reach out to your partner contact at Cisco to have he/she put in the feature request.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Jonathan Schulenberg — Fri, 26 May 2023 09:25:54 GMT

Cisco/Partner Aha portal: https://ciscocollaboration.ideas.aha.io/?project=COLLAB&sort=recent

Customer Aha portal: https://ciscocollabcustomer.ideas.aha.io

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

tkaperick — Fri, 26 May 2023 16:33:23 GMT

So by these two replies, I can deduce that this feature does not presently exist -- is that correct? I wanted to check that first in case it was hidden away somewhere that I couldn't see, before going through the feature request process.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Roger Kallberg — Fri, 26 May 2023 17:17:06 GMT

Sorry, but I didn’t even know that this was a possibility, nor if there are additional options.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Jonathan Schulenberg — Fri, 26 May 2023 19:35:53 GMT

Correct, you cannot rearrange sections or view them on Android yet. Sections are a new feature within the last 60 days. I can't discuss forward-looking roadmap details on the public support forums but I'd expect Cisco to continue fleshing this new capability out. Whomever coined the term "Rome wasn't built in a day" must have been a product manager. Considering your employer (congrats on 20 years!), you should have other avenues to ask Cisco about this under NDA.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Adam G Alsop — Wed, 28 Jun 2023 23:10:37 GMT

Hello! This does not appear to work for me on Win10. I can right-click on a NEW Name (ONLY after a DM) and select to MOVE it to a SECTION, but there is no way to move or re-order any SECTION. The only right-click options for a SECTION are: RENAME / CREATE SECTION / COLLAPSE ALL SECTIONS / DELETE SECTION. This is on v43.5.0.26155 (although I just noticed it is awaiting an update. I will post an update to this once I am able to reboot my system).

Thanks!

--- Adam

UPDATE: The app is now updated to v43.6.0.26407 and the functionality is still not there Any assistance would be greatly appreciated!

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Adam G Alsop — Fri, 21 Jul 2023 00:40:40 GMT

Going to re-post this issue in a separate topic.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

billgale — Thu, 27 Jul 2023 17:00:15 GMT

My Webex on iPhone does not even support the sections I defined on my laptop Webex. So I assume they are busy with mobile platforms. But yes its annoying Sections appear to be randomly ordered so hard to know where to look if you define more than a handful as my case.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Jonathan Schulenberg — Fri, 28 Jul 2023 15:32:38 GMT

Update: Manually re-ordering sections entered beta this morning. Feel free to join the beta program. Otherwise it should be out in August unless a defect is discovered that holds back the release date.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Alana — Thu, 21 Sep 2023 18:56:44 GMT

It would be helpful if the sections automatically displayed alphabetically instead of in LIFO order. Or, at a minimum, if I could drag-and-drop the sections, I could work around this. The only way that I know to fix this is to delete all of my sections and re-add them in reverse alpha order.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Jonathan Schulenberg — Thu, 21 Sep 2023 19:57:46 GMT

You can reorder sections now with the move up/down options. Drag-and-drop is coming this month, assuming it passes the beta successfully, per the what's new article.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Jonathan Schulenberg — Thu, 21 Sep 2023 20:00:03 GMT

Sections are supported on the mobile app if you enable "show sections" in the filter by button.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Alana — Thu, 21 Sep 2023 20:23:51 GMT

I found a way to select the section, right-click on Move Up/Move Down.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Chris Slade — Tue, 27 Feb 2024 06:16:13 GMT

Hi Jonathan, any idea how to reorder the chats WITHIN a section though please? It doesn't seem to be available (right click options or drag/drop), which is frustrating when you have many names in a section in no apparent order.

Re: Webex Teams SECTIONS feature -- how can I order the Sections?

Jonathan Schulenberg — Tue, 27 Feb 2024 15:51:07 GMT

Spaces are always sorted by activity; the most recent will be at the top.