topic Re: Azure AD mapping attribute in Webex Meetings and Webex App

Azure AD mapping attribute

Kyriakos.Stamoglou — Thu, 15 Oct 2020 20:31:14 GMT

In my organization we synchronized Azure Active Directory users into Cisco Webex Control Hub and enabled SSO.

Is it possible to map the "Department" attribute from Azure AD to an attribute (or a tracking code??)in Cisco Webex Control Hub?

Re: Azure AD mapping attribute

Shannon Heffron — Thu, 07 Mar 2024 19:09:21 GMT

Hello...Anyone heard of any forward movement on adding more attributes for mapping from Azure to Webex via your supported provisioning sync? This department attrib would be very helpful. Surprising it isn't one of the existing ones available considering that job title is.

Re: Azure AD mapping attribute

gabriel.caclin — Thu, 20 Jun 2024 14:22:58 GMT

In fact, Department attribute is available with the Cisco Directory Connector, but with Azure/Entra, it is not available for mapping.

A non sense.

Re: Azure AD mapping attribute

kingdwight1 — Fri, 22 Nov 2024 20:59:12 GMT

We would like to see this added as well. Where do we go to voice our request?

Re: Azure AD mapping attribute

John Steele — Fri, 22 Nov 2024 21:32:58 GMT

you should submit this idea on Aha and it may already be there for an upvote. The Cisco product team reviews these suggestions and prioritizes new features.
https://ciscocollabcustomer.ideas.aha.io/

Re: Azure AD mapping attribute

gary-haugen — Fri, 22 Nov 2024 21:51:19 GMT

We opened a TAC case in mid-October for the same thing. Here is the reply.

"Thank you for your email. I would like to explain that “department” attribute cannot be synced yet. Our engineering is working on adding this attribute along with a few other attributes to the mapping list within AzureAD Wizard to bring parity to our sync options. The team mentioned they have some dependency on Microsoft for the same.

They have no ETA at this point regarding adding this feature, but we hope it to be available in next few months."

Re: Azure AD mapping attribute

EricO91 — Thu, 11 Sep 2025 18:33:39 GMT

Based on advise from @John Steele I found a thread for this, see below, and it is listed as expected.

https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-12523

I would really like to see this added even if it was an optional attribute that we have to make the mapping for manually. Seems really odd to have job title and not department.