topic Re: One click to end the webex in Webex Meetings and Webex App

One click to end the webex

Jacques_ — Thu, 09 Sep 2021 14:02:12 GMT

"Do you want to end the meeting?" of course I do

Can you remove this two step process to end a webex? or have an option to enable one click end of meeting.

When clicking the red X should be enough to end the call like zoom and teams does.

Once a meeting is over, there's that 3 to 5 second lag to click the Red X, then the pop up window, click to end again....

I didn't search to see if it's documented elsewhere, but apparently it's building up some internal frustration on usability

Re: One click to end the webex

Vaijanath Sonvane — Thu, 09 Sep 2021 14:21:59 GMT

Hi @Jacques_,

This is a safety measure to avoid ending the meeting by mistake clicking on Red X. I don't think this is an issue and there is no way to disable it. If you think that this is necessary and there should be an option to customize it per user then I would recommend to open product enhancement request using below URL:

https://community.cisco.com/t5/collaboration-ccp-product/idb-p/4595j-ideas-collab-ccp

Re: One click to end the webex

Jacques_ — Thu, 09 Sep 2021 14:47:09 GMT

It's not a safety feature. After doing webex for 1 1/2 years now all the time, you expect the webex to end after you click that RED X.

I can't access the link you provided.

Re: One click to end the webex

WBXAdmin — Fri, 10 Sep 2021 04:26:05 GMT

It's a new feature designed to prevent co-hosts/hosts from inadvertently ending the meeting when all they intended to do was leave it.

Re: One click to end the webex

Jacques_ — Fri, 10 Sep 2021 12:55:17 GMT

From a usability point of view, it's a bad feature, when you end a meeting;

1) click the X

2) click to chose to end-all or leave

3) click to confirm you're leaving

it's 3 clicks....

Like I said, after almost 2 years of doing this all day long, believe me when I say some users don't need that 3 click thing to end a meeting.

Re: One click to end the webex

fredrik.olastuen — Fri, 10 Sep 2021 13:33:22 GMT

Maybe not all users need those extra clicks, but some actually do to avoid closing calls by mistake. Nice request though, to be able to choose the verification or not. Put out a request on it for you

Re: One click to end the webex

jw3617 — Mon, 09 May 2022 12:32:44 GMT

Searched for this solution, I get reminded every time I leave a zoom meeting with one click. Make the security only apply as a meeting ending warning default for the host, and selectable for all?

Re: One click to end the webex

BJones22 — Mon, 14 Nov 2022 17:33:07 GMT

There is no reason that this can't be an option that is configurable in settings. It is horrible UX to have to click three times to leave a meeting. Especially when the button moves around. At an absolute minimum the TWO confirmations should be next to the initial action.

Re: One click to end the webex

RedNectar — Mon, 14 Nov 2022 19:37:55 GMT

LOL. I love pictures in posts. But perhaps the the URI would have been more usefull! https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-4741

Re: One click to end the webex

RedNectar — Mon, 14 Nov 2022 19:38:15 GMT

You can vote for this here: https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-4741

Re: One click to end the webex

bigjess — Mon, 12 Dec 2022 17:57:20 GMT

If you are a participant, the 'command / L' key combination works well. If you are the host however, it is definitely an awkward ending to any call. Would love to have the nuclear button on the WebEx when hosting meetings.

Re: One click to end the webex

roior-egat — Thu, 15 Aug 2024 11:20:48 GMT

Almost 3 years later, the same problem still exists and there is still apparently no way to configure it so you can quickly end a meeting without everyone staring at each other awkwardly while you search for the right button to click 3 times.

It's easy to see Cisco is not listening to their customers when so many have clearly described their issueand received only this tone deaf response from Vaijanath S saying "I don't think this is an issue".

It was not my decision to use Webex in my organization. Now, having seen such dismissive and disrespectful communication from them here on the customer forum I will certainly push for using a different solution. There are many out there.

Re: One click to end the webex

o e — Fri, 30 May 2025 17:15:14 GMT

nor can i.