topic RE: Webex meeting through mobile phone browser only? in Webex Meetings and Webex App

Webex meeting through mobile phone browser only?

chfr — Sun, 22 Jun 2025 16:08:04 GMT

We are in the process to choose the best meeting app for our company. I had good experience with Webex in the past thus we are trying it right now.
First thing i noticed is that it seems no longer possible to join meetings on just the mobile phone browser. Webex insists to have the app installed, at least on my Samsung phone.
Is there a workaround for this?
- A lot of our clients in other parts of the world will have company phones with restricted permissions and will not be able or willing install a app just to have a conference call with us. ( i certainly would not do it)

Re: Webex meeting through mobile phone browser only?

George Sotiropoulos — Sun, 22 Jun 2025 17:43:54 GMT

Hello,

Are you aware of the Webex join?

Re: Webex meeting through mobile phone browser only?

chfr — Sun, 22 Jun 2025 18:08:19 GMT

if i open webex join separately here: https://signin.webex.com/join and enter the meeting ID it still asks to install the software.

I am not sure how to properly edit the complete meeting link in order to try that, if i change :
https://meet15xxxx95.webex.com/meet15xxxx95/j.php?MTID=mddb44444xxxxxxxxxxxxx
to
https://meet15xxxx95.join.webex.com/meet15xxxx95/j.php?MTID=mddb44444xxxxxxxxxxxxx
It throws a URL not found error.
Any help is appreciated

RE: Webex meeting through mobile phone browser only?

phoeniXtiger — Mon, 23 Jun 2025 05:40:21 GMT

Hi,

I think Webex web app doesn't supports Mobile web browsers anymore based on this article

Browsers

The Webex Appfor Web app uses Web Real-Time Communication (WebRTC) to send media between Webex App-enabled apps. WebRTC doesn’t have a finalized standard and changes frequently, so every browser interprets it differently. Depending on how your browser interprets the latest version of WebRTC, it may introduce bugs that cause problems for Webex App for Web.
Webex App for Web is not supported on mobile web browsers, including: Safari, Microsoft Edge, SeaMonkey, Opera, or on the Microsoft Surface tablet.

RE: Webex meeting through mobile phone browser only?

chfr — Mon, 23 Jun 2025 19:35:24 GMT

Oh wow, thanks for that source. That would make using Webex a no go, we cannot afford to force customers installing an app just to have conference calls with us.

We otherwise love the functionality and clean UI of Webex. Bummer