topic Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont in Webex Meetings and Webex App

Mac desktop. Dialog keeps flashing 'Webex.app wants access to control

cindergorilla — Wed, 29 Nov 2023 03:34:15 GMT

I'm a Mac user with the desktop apps for:

Webex
Microsoft Outlook.

I keep getting the below dialogue flashing every half-hour or so. It appears and then almost immediately disappears - too quick to read or dismiss. I only captured this screenshot by recording a video of all screen activity until it came up again.

This is infuriating, please help me to get rid of this pop-up:

"Webex.app" wants to control "loginwindow.app". Allowing control will provide access to documents and data in "loginwindow.app", and to perform actions within that app.

This lets you schedule a meeting with Outlook.

Don't Allow / OK

Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont

Kathy N. — Wed, 29 Nov 2023 04:20:37 GMT

This is because of a security/privacy setting on your Mac. It would be best if you could just click OK but since it appears to appear and disappear too quickly, you'll need to check a couple of places to make sure Webex has permissions needed on the Mac and for the Outlook app.

Start by checking that Webex permissions are granted for microphone, camera and accessibility. I found a link on the Western Connecticut University website that has information on how to grant these permissions. https://support.wcsu.edu/?ht_kb=enabling-webex-permissions-for-mac

You also need to review app permissions — select the Apple menu > System Settings, click Privacy & Security

in the sidebar, then click Accessibility on the right. (You may need to scroll down.)

Turn permission on or off for any app in the list. If you don’t see the app you want to grant permissions for, click the Add button at the bottom of the list of apps, search for the app, select it, then click Open. I'm not familiar with Macs specifically so this will get you started. If this helps you to resolve the problem, please mark it as a solution. If not, another community member that is more familiar with Macs, should be able to help with additional information.

Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont

TawnyLeeT — Fri, 02 May 2025 18:02:29 GMT

Unfortunately, this didn't fix the problem for me

Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont

merrygocisco — Wed, 21 May 2025 02:08:33 GMT

Hi. @TawnyLeeT - I don't know if it got resolved for you, but for the benefit of anyone who might face this in future, when I tried the following solution, it worked for me -
1. Open System Settings (or System Preferences) on your Mac.
2. Navigate to Privacy & Security > Privacy.
3.Select Automation and enable to toggle button to ON for Webex under Microsoft Outlook and vice-versa.
4.Restart your Mac to apply the changes.

Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont

TawnyLeeT — Wed, 21 May 2025 02:28:07 GMT

I finally managed to actually catch the pesky thing and click OK, and it hasn't shown up since. I checked the settings mentioned and it is On - so if any of my coworkers have the same issue (we are all on Mac and have all switched to WebEx) I'm sure I will bless you. Thanks!!!

Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont

merrygocisco — Wed, 21 May 2025 02:44:02 GMT

Ohh...Thats amazing!!! You can easily make it in the fastest fingers first of Who wants to be a Millionaire !!! LOL !!! Cheers !! Happy to know that it got resolved. That pop-up sometimes gets on your nerves.

Re: Mac desktop. Dialog keeps flashing 'Webex.app wants access to cont

akshah — Mon, 10 Nov 2025 05:52:53 GMT

Apparently this screen means Webex scheduler Add-in in Outlook wants control for login window to automatically log you in when you are schedule a meeting using webex add-in.

If changing permissions in system settings is not helping, please try this:

1. Go to Webex Application -> Settings -> General

2. Uncheck "Start Webex when my computer starts"

This will make Webex scheduler in Outlook go through login while you schedule meeting. At least you will be able to get rid of pesky webex popup - for which neither you can read the message, nor you can choose allow.

Hope this helps !