topic Re: Webex Says the Host has not Started the Meeting, Even When They Have in Webex Meetings and Webex App

Webex Says the Host has not Started the Meeting, Even When They Have

BelenG — Thu, 08 Oct 2020 15:31:35 GMT

When attempting to join a meeting, Webex tells me that the host has not started the meeting and that I can notify the host that I am ready. However, after emailing my host afterwards, I know that Webex tells me this even when the host has started the meeting. I am also not sure if the host ever receives my notification. My host does not know or is unable to record the meetings.

Re: Webex Says the Host has not Started the Meeting, Even When They Have

Goswin Weemaes — Thu, 08 Oct 2020 17:37:51 GMT

@BelenG , if you get a message that you can "notify the host" it means that you have been put in the lobby of this meeting. If you click "notify", then the host will get an email saying that someone is waiting in the lobby.

Depending on the settings of the Webex site you'll be automatically admitted to the meeting when the host joins, or the host has to manually admit you to the meeting. When the host starts the meeting, he can see (in the top right corner) if people are still waiting in the lobby.

Re: Webex Says the Host has not Started the Meeting, Even When They Have

BelenG — Thu, 08 Oct 2020 17:53:21 GMT

Yes, but the problem is that I still get the screen even after the host
starts the meeting. I have tried closing Webex and trying again. I forgot
to mention in my post that I am using the application, not the browser
version of Webex.

Re: Webex Says the Host has not Started the Meeting, Even When They Have

Goswin Weemaes — Thu, 08 Oct 2020 18:47:52 GMT

@BelenG , have you asked the host to check if there were persons waiting in the lobby? Maybe the host has to manually admit all persons to the meeting?