topic Volume of individuals on Webex calls in Webex Meetings and Webex App

Volume of individuals on Webex calls

nco — Wed, 03 Feb 2021 14:10:01 GMT

Often I will have a Webex video call when different individuals are at very different volume levels. (i.e. I have to turn the volume way up to hear one individual and then have to turn it way down for another individual who is far too loud)

Is there any way to effectively manage this in Webex settings (adjust volume levels for specific individuals)? It is really annoying and stressful (for my nerves and my ears) to be constantly changing the volume on my system up and down in a call. I know there are some ways this can be managed by the individuals adjusting their microphone, etc, but this has its limits.

Re: Volume of individuals on Webex calls

kndskelton — Thu, 04 Feb 2021 15:19:19 GMT

We've made suggestions, as hosts, to have more control over audio during a session. Till they decide there is truly a need it is the responsibility of each participant to monitor and adjust their mic volume as needed. One reason to test before the start of the meeting.

Re: Volume of individuals on Webex calls

nco — Thu, 04 Feb 2021 19:04:53 GMT

Thank you for the reply. That is disappointing, because in many cases it is out of the individual's control (e.g. if the microphone is technically working and picking up sound but the speaker has no way of knowing how it compares to the others' microphones). And this is frequently a problem for me when I am just an attendee with a few presenters who are at different volumes and it's not my place to interrupt and request they adjust their microphones.

Re: Volume of individuals on Webex calls

Fritz_H — Thu, 04 Feb 2021 22:04:20 GMT

@nco

Did you consider to post your idea/question as a feature request/suggestion in this forum?

https://ciscocollabcustomer.ideas.aha.io/ideas

As far as I can say: Cisco is listening...

Re: Volume of individuals on Webex calls

Fred Nielsen (ePlus) — Sat, 06 Feb 2021 01:18:52 GMT

Not a solution for every situation, but this may help: as a best practice for attendees joining via PC audio, have them ensure that the option to `Automatically adjust volume` is set. This option will gradually decrease or increase microphone gain level based on the volume being observed.

Re: Volume of individuals on Webex calls

ma-fhac — Mon, 23 Mar 2026 15:05:48 GMT

Isn't this here the right forum to place suggestions to Cisco?

aha.io does not look like a trustworthy domain. I would expect this to be hosted by cisco as well..??

I always wonder how much they are listening...