https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301499#M3601 <P>It is my understanding that under 100ms of latency is acceptable along with Under 20ms of Jitter and Cisco WebEx on the back end will smooth out any packet loss below 10%. Does that sound legit as I have heard many different numbers.</P> Thu, 04 Mar 2021 15:35:30 GMT JKaval 2021-03-04T15:35:30Z https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301454#M3598 <P>What would be acceptable&nbsp;Jitter, Latency and Packet Loss for audio and video on a WebEx Meeting. I have read multiple conflicting results and would like to get opinion from users in the field.</P> Thu, 04 Mar 2021 14:36:58 GMT https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301454#M3598 JKaval 2021-03-04T14:36:58Z https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301499#M3601 <P>It is my understanding that under 100ms of latency is acceptable along with Under 20ms of Jitter and Cisco WebEx on the back end will smooth out any packet loss below 10%. Does that sound legit as I have heard many different numbers.</P> Thu, 04 Mar 2021 15:35:30 GMT https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301499#M3601 JKaval 2021-03-04T15:35:30Z https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301559#M3605 <P>VoIP audio requirements are fairly well documented/accepted as the following:</P><P>- jitter &lt; 30ms</P><P>- latency &lt; 300 ms round trip</P><P>- loss &lt; 1%</P><P>Anything over these will be noticeable on most platforms for voice issues.</P><P>&nbsp;</P><P>You may be thinking of Cisco's announcement with respect to video, where they've introduced smoothing algorithms to account for packet loss:&nbsp;</P><P><A href="https://blogs.cisco.com/collaboration/rich-high-quality-video-for-everyone" target="_blank">https://blogs.cisco.com/collaboration/rich-high-quality-video-for-everyone</A>&nbsp;and:</P><P><A href="https://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meetings/webex-meetings-media-enhancement-infographic.pdf" target="_blank">https://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meetings/webex-meetings-media-enhancement-infographic.pdf</A></P><P><A href="https://blogs.cisco.com/collaboration/rich-high-quality-video-for-everyone" target="_blank">https://blogs.cisco.com/collaboration/rich-high-quality-video-for-everyone</A></P> Thu, 04 Mar 2021 16:57:40 GMT https://community.cisco.com/t5/webex-meetings-and-webex-app/acceptable-jitter-latency-and-packet-loss-for-audio-and-video-on/m-p/4301559#M3605 Stephanie Knoop 2021-03-04T16:57:40Z