topic Re: How to save/export Webex Teams chat messages? in Webex Meetings and Webex App

How to save/export Webex Teams chat messages?

vkupreychuk — Mon, 05 Apr 2021 20:51:33 GMT

Hello,

Does anybody know if there is a way to export or save chats in Webex Teams? Thank you!

Re: How to save/export Webex Teams chat messages?

Kathy N. — Tue, 06 Apr 2021 23:21:54 GMT

A compliance officer can be set in Webex Control Hub and they are able to download messages posted in Webex Teams. Other than that option, there is no way to download and save those messages. Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file. A programmer in our organization was able to take a PowerShell script and update it so it takes details from each message (date/time stamp, To, From, message) and put it in a csv file that can then be opened in Excel and sorted by the date/time stamp so the messages can be easily read in time order.

This could be an idea for a Product Enhancement Request. You can post the idea at this link:

https://community.cisco.com/t5/collaboration-ccp-product/idb-p/4595j-ideas-collab-ccp

Please rate all helpful posts.

Thank you,

Re: How to save/export Webex Teams chat messages?

lajos — Mon, 19 Apr 2021 09:12:52 GMT

There is a good Python tool for that, published at https://github.com/DJF3/Webex-Message-space-archiver

Re: How to save/export Webex Teams chat messages?

00u1divwzaHIqIhVQ5d7 — Fri, 30 Jul 2021 18:58:49 GMT

Has this question been answered? I need to capture the chat information for historical purposes.

Re: How to save/export Webex Teams chat messages?

dtibbe — Fri, 30 Jul 2021 19:26:50 GMT

I think so, there is a link to a tool that might help, also the compliance officer is mentioned.

The Webex Rest API offers a messages enpoint that may be helpful if you want to build your own application, see https://developer.webex.com/docs/api/v1/messages