topic Re: Notification sound coming out both from speaker and headphones(MAC user) in Webex Meetings and Webex App

Notification sound coming out both from speaker and headphones(MAC user)

sumikum7 — Thu, 10 Jun 2021 08:19:56 GMT

With the very recent version of webex teams(brand new hybrid work logo) on version: Version 41.6.1.19162, I am noticing a new thing: "Getting notification sounds on both the audio channels I have". So even If I have Headphones connected or not, I am going to get the sound from the main speaker. If it's connected means they will be delivered via headphones as well in addition to the main speaker.

Can someone please see if this was a user requirement or am I missing something on my MacBook(Big Sur)

Re: Notification sound coming out both from speaker and headphones(MAC user)

dtibbe — Wed, 16 Jun 2021 15:36:23 GMT

Check Settings->Audio, there is an option to configure at which devices "Ringtones and Notifications" should be signalles. Guess you've selected "All devices" over there..

Re: Notification sound coming out both from speaker and headphones(MAC user)

sumikum7 — Wed, 16 Jun 2021 16:19:20 GMT

Thanks, you are right. I think this might be newly added but anyway, now I have changed it to suit myself. Thanks for your kind help and time!