topic Re: Can't start meetings from the Webex desktop app. in Webex Meetings and Webex App

Can't start meetings from the Webex desktop app.

manboris2 — Thu, 01 Jul 2021 08:22:59 GMT

Hi,

I have been using the Webex Meeting desktop app for quite some time now and about a week ago it stopped working, meaning I couldn't start a meeting or a scheduled one. I uninstalled the app and reinstalled it. No luck. Here's a screenshot of the message I get everytime I click to start a meeting.

I can only access my meetings via the website but the app was so much faster to use.

Does anyone know what's going on and how to fix it ?

Thanks

Re: Can't start meetings from the Webex desktop app.

rwitt — Thu, 01 Jul 2021 18:39:22 GMT

i have the same problem. i presume that you wait until you get the 'start' or 'join' meeting reminder.

Re: Can't start meetings from the Webex desktop app.

Akshat Tumkur — Sat, 03 Jul 2021 12:50:55 GMT

I have found a solution which worked for me.
Go to the settings of the browsers which u use, and then clear data, cookies, cache & history.
Restart the computer and try again.

Re: Can't start meetings from the Webex desktop app.

Fritz_H — Sat, 03 Jul 2021 20:17:47 GMT

@manboris2
Did you try to use the Webex-Client ?