topic Re: Cannot sign in into Webex meeting via browser on Ubuntu in Webex Meetings and Webex App

Cannot sign in into Webex meeting via browser on Ubuntu

GavinChan78711 — Tue, 30 Jun 2020 03:47:43 GMT

I've been using Webex meetings on Firefox on Ubuntu since the pandemic started. On 30 June 2020, I get this message -

Your operating system or browser doesn't support the Webex Meetings app. Sign in on a Windows or Mac computer to download the app.

I've also tried Chromium and the same message resulted.

When I tried signing in on a Windows machine via Chrome, I could successfully join the meeting. Evidently Webex no longer works for Linux. Does anybody have the same issue?

Thanks in advance for any response or help given.

Cheers.

P.S. I'm on Firefox 77.0.1, Chromium 83.0.4103.106 and Ubuntu

Re: Cannot sign in into Webex meeting via browser on Ubuntu

Mike_Brezicky — Tue, 30 Jun 2020 12:11:00 GMT

Linux is currently not supported, but I believe it may be on the roadmap.

It is a popular topic as seen here in the Product Ideas - https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-61

Re: Cannot sign in into Webex meeting via browser on Ubuntu

mevius — Mon, 12 Oct 2020 07:34:26 GMT

This is ridiculous. I have an important 3 day meeting and I cannot join? Is there any solution for linux users? I do not have the option of a windows machine.

Re: Cannot sign in into Webex meeting via browser on Ubuntu

Goswin Weemaes — Mon, 12 Oct 2020 08:09:42 GMT

You should be able to host/attend a Webex meeting by using your web browser.
Check the supported operating systems and browsers for the Web App:
https://help.webex.com/en-us/nki3xrq/Webex-Meetings-Suite-System-Requirements#concept_6C8ED62012334D2D91D139BAD77C833F

Re: Cannot sign in into Webex meeting via browser on Ubuntu

Fritz_H — Mon, 12 Oct 2020 08:16:38 GMT

@ all

You may also try to use a browser-plugin that alters the browser´s user-agent-string:
https://chrome.google.com/webstore/detail/user-agent-switcher-for-c/djflhoibgkdhkhhcedjiklpkjnoahfmg
https://addons.mozilla.org/en-US/firefox/addon/user-agent-string-switcher/