topic Re: How to turn off Mute & Unmute notification in WebEx Meetings in Webex Meetings and Webex App

How to turn off Mute & Unmute notification in WebEx Meetings

ujjwalgoel1991 — Fri, 03 Sep 2021 08:42:19 GMT

How to turn off Mute & Unmute notification in WebEx Meetings. I have tried checking the preferences and also the web portal but couldn't find option for it. Only what I culd find was to turn on or off meeting entry/exit tone. Whenever I mute or Unmute I get a message that says "Your line has been muted/Unmuted" and it is very annoying as due to this I miss out on what the other people was saying.

Re: How to turn off Mute & Unmute notification in WebEx Meetings

Vaijanath Sonvane — Fri, 03 Sep 2021 19:44:48 GMT

Hi @ujjwalgoel1991 ,

This is what I observed during my testing:

1. When you join Webex meeting audio using telephone:

- if host mutes you then you will hear "You are muted".

- if host unmutes you then you will hear "you are being asked to unmute yourself"

- if you press *6 to mute or unmute then you will hear "You are muted/unmuted"

It is not possible to change this behavior.

2. When you join Webex meeting audio using computer then you will not hear these messages.