topic Re: Top "sharing menu" bar covers part of the screen, can it in Webex Meetings and Webex App

Top "sharing menu" bar covers part of the screen, can it be minimized?

iddoj — Thu, 07 Oct 2021 11:15:45 GMT

How do I disable (or further minimize) the menu from expanding, while sharing my screen from the desktop app in windows? It's easy to accidentally expand it when moving the cursor around the top of the screen, and then it's annoying to wait the few seconds it takes to automatically collapse while it blocks the top of the screen and slows down my work during a call, e.g. moving to another browser tab or checking the refresh status of a browser tab. I hope there is a setting when menu only gets expanded when clicking something and not when hovering.

Re: Top "sharing menu" bar covers part of the screen, can it

RedNectar — Thu, 07 Oct 2021 20:24:21 GMT

Hi @iddoj ,

Annoying isn't it?

If you have more than one screen, you can drag the menu to another screen - that's the BEST solution so far. Or use some convoluted key-combination to hide ALL panels i.e. <Command+Option+Shift+H> or <Ctrl+Alt+Shift+H>

But if you don't mind - would you mind voting for my idea to give us the Ability to position floating panel at bottom or side of screen when sharing after clicking the link?

And you might even throw your weight behind my ideas for multiple screen support too.

I hope this helps.

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Re: Top "sharing menu" bar covers part of the screen, can it

iddoj — Mon, 18 Oct 2021 10:22:00 GMT

Thank you, @RedNectar. Moving the sharing menu to another screen does help, but only when I am using two screens when sharing.

In other cases - I would love to try out the "hide all panels" command, but when I press Ctrl+alt+shift+H during a Webex meeting while sharing, nothing happens. Do you happen to know what I should do to enable it? Which "panels" would it hide and specifically would it collapse the sharing menu?

Maybe there is another keyboard shortcut for that? I couldn't find any but I may have missed it. I don't care how "convoluted" it is.

Maybe you have an idea regarding another question I had:

https://community.cisco.com/t5/webex-meetings-and-webex-app/video-thumbnail-is-stuck-on-1-of-2-screens-used-when-sharing/m-p/4481790/highlight/true#M6440

Your suggestion for moving the floating panel to other screen parts is great and I voted for it.

Re: Top "sharing menu" bar covers part of the screen, can it

RedNectar — Mon, 18 Oct 2021 19:41:10 GMT

Hi @iddoj ,

The <Command+Option+Shift+H> or <Ctrl+Alt+Shift+H> combo has been made super-unfriendly for those who know it I suppose this is to protect those who don't know what to expect when they accidentally pressed that combo - I mean it would be so easy to do. [I hope you see my cynicism steaming from that last sentence]

BUT - when you press the combo, what happens is that a dialog appears in a totally random place - possibly behind another window. Clicking on the Webex Meetings icon on the taskbar should bring it to the front, where you can click OK to activate the feature.

If you have multiple screens, this dialogue may appear on the screen you are NOT sharing.

I'll check your other question next!

I hope this helps.

Don't forget to mark answers as correct if it solves your problem. This helps others find the correct answer if they search for the same problem.

Re: Top "sharing menu" bar covers part of the screen, can it

iddoj — Tue, 19 Oct 2021 08:19:44 GMT

Thank you, @RedNectar. Your answer is clear, however I still couldn't activate the "hide all panels" action using the key combination you gave. It doesn't seem like any dialog box pops up even after checking the way you described.

I actually have 2 questions for you if I may:

1) Only if it is not a hassle for you, can you show me if this appears anywhere in the Cisco documentation? I want to ask them why it doesn't work, and I prefer not to say "I was told it should work" but "it is a documented feature". The closest thing I could find online was part of "Cisco Webex Training" (and not Webex Meetings) in this link:

https://help.webex.com/en-US/article/krcq8ab/Webex-Training-Accessibility-Features

2) Can you describe what "hide all panels" does? Specifically: When I am sharing, which sharing-related components remain on the screen after I activate it? (compared with Ctrl-Alt-Shift-Q which removes all indications for sharing except for sometimes the fine green line around the screen, which is not something I would like to use).

Thanks.

Re: Top "sharing menu" bar covers part of the screen, can it

RedNectar — Tue, 19 Oct 2021 21:16:17 GMT

Hi @iddoj ,

Regarding your 2 questions

1. can you show me if this appears anywhere in the Cisco documentation?

I have no idea. I only found out about that key combination myself when someone added a comment to my Ability to position floating panel at bottom or side of screen when sharing feature request.

2. Can you describe what "hide all panels" does?

I'm not sure how you see the "Hide all panels" option. I see a "Manage Panels" - but I suspect it will hide the Chat, the Participant List and any other panel - probably Annotation Tools, Q&A, Notes, Polling... etc

I hope this helps.

Don't forget to mark answers as correct if it solves your problem. This helps others find the correct answer if they search for the same problem.