topic Re: Can anyone including admins see conversations in private chat sessions? in Webex Meetings and Webex App

Can anyone including admins see conversations in private chat sessions?

Chris.Babin — Tue, 07 Jul 2020 16:59:48 GMT

There are times when meeting with other team members that sensitive information is shared via a private chat session. Are these truly private or can they be seen and or monitored by admins of WebEX Teams?

Re: Can anyone including admins see conversations in private chat sessions?

Mike_Brezicky — Tue, 07 Jul 2020 17:56:51 GMT

As a full site admin, I have no way off accessing your Private / 1:1 chats.

A compliance office (assigned by a full admin) can run an e-discovery export and extract messages from individuals or spaces. These are highly regulated and audited searches. It would be completely unethical for an admin to run one of these with out some request from HR, or other compliance / privacy related request.

Re: Can anyone including admins see conversations in private chat sessions?

Matt_W — Tue, 07 Jul 2020 18:27:45 GMT

if you are trying to block certain types of sensitive information from being shared between individuals. I would recommend you look into the Extended Security Pack.

https://www.cisco.com/c/en/us/products/collateral/conferencing/webex-control-hub/at-a-glance-c45-742878.pdf