topic Is there a better way to set Do Not Disturb? in Webex Meetings and Webex App

Is there a better way to set Do Not Disturb?

j.obriencfm — Tue, 05 Apr 2022 15:29:40 GMT

So whenever I am on my phone and want to set the WebEx App to "DnD," I have to go into Advanced Call Settings EVERY TIME. And the same on the desktop app: whenever I switch myself off for a few hours if I do not go into Advanced Call Settings then people are still able to call.

Is there a way to get DnD to work without having to go into Advanced Settings every time? I'm tired of my phone ringing at 9pm because I forgot to go into advanced settings every time!

Re: Is there a better way to set Do Not Disturb?

Sunny Khandale — Tue, 05 Apr 2022 15:46:23 GMT

Did you try to set you availability status to "Do Not Disturb" Click on your profile picture and go to Availability to set DND with a duration limit.

Re: Is there a better way to set Do Not Disturb?

j.obriencfm — Tue, 05 Apr 2022 20:18:07 GMT

I did do that, but when I do it immediately asks me to go to Advanced Settings to turn on Do Not Disturb. And if I don't go to Advanced Settings then while my icon says DND, I am still getting calls.

Re: Is there a better way to set Do Not Disturb?

Lemming — Sun, 15 May 2022 01:47:52 GMT

I have a somewhat similar but frustrating problem, I work shifts, 4 days on 4 days off, when I am in "Do Not Disturb" mode WebEx on Android will often still ring when someone calls the team's hunt number. Also at the moment I'm actually on leave for two week and marked as "Out of Office"... But it's still ringing as well.

I cannot find anyway through the app to silence calls and though the desktop and web clients both allow you to sign it of calls separately... The Android app doesn't. 🤨

Re: Is there a better way to set Do Not Disturb?

Lemming — Sun, 15 May 2022 01:48:20 GMT

I cannot find anyway through the app to silence calls and though the desktop and web clients both allow you to sign it of calls separately... The Android app doesn't. 🤨