topic Multiple Phone Numbers in Webex Calling

Multiple Phone Numbers

agardiner — Tue, 29 Nov 2022 13:46:41 GMT

Use case: User maintains an office in New York and one in Miami. User wants NY clients to call his NY number and Miami clients to call his Miami number. Question: How can I assign both a New York phone number and a Miami phone number to this individual and have both numbers ring at both locations since he could be at either one. And both voicemails should roll to the same mailbox. We can do this easily in our on prem Call Manager. But I see no ability to configure this in WebEx Calling. Does anyone have a way to do this or at least get the equivalent result through a workaround?

Re: Multiple Phone Numbers

John Steele — Tue, 29 Nov 2022 14:33:13 GMT

It is not possible to assign multiple locations to a User. I would recommend to create separate location which is common to both locations and assign the User(s) to it.

https://community.cisco.com/t5/webex-meetings-and-webex-app/multiple-locations-in-control-hub/m-p/4460200

Re: Multiple Phone Numbers

frofail — Tue, 29 Nov 2022 14:52:05 GMT

Multiline feature will be available for Webex Calling during Jan-Feb 2023 time. By this we can simply assign the same user 2 lines from 2 different locations.