topic Re: Support for multiple shared lines in Webex Calling

Support for multiple shared lines

Daosd — Thu, 08 Dec 2022 09:03:35 GMT

https://help.webex.com/en-us/article/8dmbcr/Webex-App-%7C-What's-New#Cisco_Reference.dita_0f101eca-4aa2-4279-a78a-3169a1809a6e

Link's Calling tab "Support for multiple shared lines"
is it implemented?

I have read the description and understand that I can select and use another user's line in the desktop app.
It is said that the setting by the administrator is necessary, but the setting is not found in CH.

Re: Support for multiple shared lines

kctrey — Thu, 08 Dec 2022 15:06:29 GMT

In Control Hub, at the User's Calling settings, there should be in item that says "Application Line Assignments" and within the next screen is a button that says "Configure Lines" under the "Configure Additional Lines in the Webex App" header.

Re: Support for multiple shared lines

Jeff-PCC — Thu, 08 Dec 2022 22:36:37 GMT

Hi @kctrey Was reviewing what you had written and I do not see 'Configure Lines' listed under Application Line Assignments.

@Daosd: In Control Hub, you add shared lines to a Users device:

Hope this helps, please let me know if I misunderstood what was originally being asked.

Re: Support for multiple shared lines

Daosd — Fri, 09 Dec 2022 09:30:10 GMT

kctrey thanks for the reply.
As Jeff said, I don't see "Configure Lines" in "Application Line Assignment".
Could it be that it's not yet seen by the cluster?
This is a BY cluster.

Re: Support for multiple shared lines

Daosd — Fri, 09 Dec 2022 09:38:36 GMT

Thanks for the reply Jeff.
You showed me how to set up a shared line on MPP.

In version 42.12, it was written in the explanation that it became possible to set a shared line with the application of Windows and Mac.
So I asked how.

Re: Support for multiple shared lines

Daosd — Mon, 12 Dec 2022 01:46:00 GMT

When I looked at CH earlier, "Configure Additional Lines in the Webex App" was displayed in "Application Line Assignments".
Thank you.