https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761391#M1256 <P>Migrating to Webex Calling. Have an issue in the Webex App with the Contact Details showing an email address as a phone number (see attached screenshot).</P><P>How do I remove the email address as a phone option from the contact detail? We are syncing our AD with the Cisco Directory connector. Any input would be appreciated.</P> Tue, 24 Jan 2023 22:46:56 GMT PATRICK HARRIS 2023-01-24T22:46:56Z https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761391#M1256 <P>Migrating to Webex Calling. Have an issue in the Webex App with the Contact Details showing an email address as a phone number (see attached screenshot).</P><P>How do I remove the email address as a phone option from the contact detail? We are syncing our AD with the Cisco Directory connector. Any input would be appreciated.</P> Tue, 24 Jan 2023 22:46:56 GMT https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761391#M1256 PATRICK HARRIS 2023-01-24T22:46:56Z https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761897#M1257 <P>Looks like you've forgotten to attach the screenshot?</P> <P>Is the phone number also from the AD? If so, have you checked if that one is getting accidentally mapped to a wrong field or so?</P> Wed, 25 Jan 2023 09:54:19 GMT https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761897#M1257 dtibbe 2023-01-25T09:54:19Z https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761954#M1258 <P>See attached screenshot.</P> Wed, 25 Jan 2023 11:14:29 GMT https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4761954#M1258 PATRICK HARRIS 2023-01-25T11:14:29Z https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4762092#M1259 <P>Hi Patrick,</P> <P>It looks like, one of the telephone field for user in AD is configured with email address. Take a look at those fields in AD.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2185.hsg-7-17-13-01.png" style="width: 321px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/174351iBF391FBAC7AC08BC/image-size/medium?v=v2&amp;px=400" role="button" title="2185.hsg-7-17-13-01.png" alt="2185.hsg-7-17-13-01.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AD-Users-Computers-change-phone-number-2.png" style="width: 303px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/174352i4E87D5E705532CC4/image-size/medium?v=v2&amp;px=400" role="button" title="AD-Users-Computers-change-phone-number-2.png" alt="AD-Users-Computers-change-phone-number-2.png" /></span></P> <P>&nbsp;</P> Wed, 25 Jan 2023 13:44:20 GMT https://community.cisco.com/t5/webex-calling/webex-calling-contact/m-p/4762092#M1259 Vaijanath Sonvane 2023-01-25T13:44:20Z