topic WebEx computer app puts call on hold automatically in Webex Calling

WebEx computer app puts call on hold automatically

Danny@dtll.co.uk — Tue, 04 Apr 2023 15:31:33 GMT

Hi, My Webex when answer a call , it puts the call on hold , and I cannot resume the call. don't know what to do.

Please help

Many Thanks

Danny

Thomas Bourdais — Fri, 28 Apr 2023 09:24:37 GMT

Hi, do you use headphones? I already saw that. Try to remove all devices and try to answer a call again.

If your Headphones put your call on hold : update it, upadate your dongle, and prefer to use a dongle all the time.