https://community.cisco.com/t5/webex-calling/webex-phone-services-disconnected-on-ios/m-p/4817062#M1387 <P>I have multiple Apple iOS devices with the latest WebEx app installed and the WebEx phone services stay disconnected. I have tried reinstalling the app and rebooting the devices. The license is applied as I can log in on a Windows PC into WebEx and it connects fine. Has anyone ever seen this kind of behavior?&nbsp;</P> Tue, 18 Apr 2023 16:03:13 GMT putney_m 2023-04-18T16:03:13Z https://community.cisco.com/t5/webex-calling/webex-phone-services-disconnected-on-ios/m-p/4817062#M1387 <P>I have multiple Apple iOS devices with the latest WebEx app installed and the WebEx phone services stay disconnected. I have tried reinstalling the app and rebooting the devices. The license is applied as I can log in on a Windows PC into WebEx and it connects fine. Has anyone ever seen this kind of behavior?&nbsp;</P> Tue, 18 Apr 2023 16:03:13 GMT https://community.cisco.com/t5/webex-calling/webex-phone-services-disconnected-on-ios/m-p/4817062#M1387 putney_m 2023-04-18T16:03:13Z https://community.cisco.com/t5/webex-calling/webex-phone-services-disconnected-on-ios/m-p/4826504#M1406 <P>Smartphones require their own device types - BOT for Android and TCT for iPhone - on CUCM; they do not reuse/share the desktop CSF device. Has the appropriate device type for that user’s smartphone OS been created in CUCM and associated to the End User?</P> Tue, 02 May 2023 10:11:05 GMT https://community.cisco.com/t5/webex-calling/webex-phone-services-disconnected-on-ios/m-p/4826504#M1406 Jonathan Schulenberg 2023-05-02T10:11:05Z