topic Re: Webex Calling App in Webex Calling

Webex Calling App

MarcoCBReal — Wed, 04 Oct 2023 14:08:54 GMT

Good afternoon, does anyone know what happened to the Webex Calling desktop app? I would be interested in downloading it but I can't find the download link. Could someone attach the link or file .msi?

Re: Webex Calling App

Matt_W — Wed, 04 Oct 2023 14:31:40 GMT

There is the Webex Calling App for MS Teams: https://appsource.microsoft.com/en-us/product/office/wa200001495?tab=overview

There is also the all-in-one Webex App: https://www.webex.com/downloads.html
If you remove licenses for the other products the Webex app will just display what the user is licensed to use.

Re: Webex Calling App

dtibbe — Wed, 04 Oct 2023 14:34:14 GMT

The old Webex Calling Desktop app (Broadsoft's UC one Communicator) was discontinued one or two years ago. The functionality was integrated into the Weebx app that was already mentioned

Re: Webex Calling App

MarcoCBReal — Wed, 04 Oct 2023 14:39:51 GMT

No longer has the actual desktop app?

Re: Webex Calling App

Matt_W — Wed, 04 Oct 2023 14:41:42 GMT

If you are looking for a streamlined way of using Webex Calling without using the Webex App. Check out the Webex Calling for Chrome / Edge Chromium: https://help.webex.com/en-us/article/a5ormz/Webex-Calling-for-Chrome#ID_2703_00002540

Re: Webex Calling App

MarcoCBReal — Wed, 04 Oct 2023 14:43:31 GMT

I'm talking about this app

Re: Webex Calling App

MarcoCBReal — Wed, 04 Oct 2023 14:50:28 GMT

Thanks, is that for a period I used a few years ago the Webex Meetings, Webex Teams and Webex Calling apps, then I no longer needed them and I uninstalled everything. Now I'm looking for the download for Webex Calling and what do I discover? That has been unified all in a very unpretty app that has an icon that I don't like at all. I only needed Webex Calling, but patience, I'll have to download Webex.

Re: Webex Calling App

dtibbe — Wed, 04 Oct 2023 15:51:34 GMT

But you may disable messaging and meeting to get a calling only app.

The old app was discontinued as it got incompatible with the new Calling platform.

Re: Webex Calling App

Jonathan Schulenberg — Wed, 04 Oct 2023 17:38:08 GMT

That app is dead as @dtibbe already stated. Disable the messaging and meeting workloads on the user in Webex Control Hub if you want the newer Webex app to be limited to calling functionality.

Re: Webex Calling App

MarcoCBReal — Thu, 05 Oct 2023 16:14:00 GMT

How do you do it?

Re: Webex Calling App

Jonathan Schulenberg — Thu, 05 Oct 2023 16:16:37 GMT

See Turn off messaging or calling for Webex App users