topic Re: webex calling issue in Webex Calling

webex calling issue

zkiransk2 — Wed, 06 May 2020 14:41:18 GMT

Hi All,

I have configured webex calling using CSR 1000v (vCUBE) as a GW.

The GW is online on the webex hub.

When I try an inbound call I can see the invite sent toward Webex and receive trying but then "not found".

I have the number assigned to a user logged in webex teams.

What could be the reason?

Thank you.

Re: webex calling issue

husali — Mon, 01 Jun 2020 18:09:50 GMT

Hi zkiransk2,

You can issue debug ccsip message on the Local Gateway and see what called number you are sending to the Webex Calling Access SBC. Ensure the number assigned to the user is exactly the same.

Regards,

Hussain

Re: webex calling issue

olunney — Tue, 20 Oct 2020 11:03:13 GMT

Invite request URI should be sent in e.164 format (with the +) so we can match the subscriber profile correctly.