topic Re: Webex calling on Teams in Webex Calling

Webex calling on Teams

enricos — Wed, 13 Dec 2023 06:26:03 GMT

Hello Everyone,

Can I use the Webex calling function on Teams without having to install the webex application on my computer/phone?

Thank you in advance.

Regards,

Enrico

Re: Webex calling on Teams

Blue_Bird — Wed, 13 Dec 2023 11:22:44 GMT

Hello enricos,

Users must have Webex App and Microsoft Teams installed. For the Webex Calling for Microsoft Teams integration to work with the Unified CM call control backend.

Reference: https://www.cisco.com/c/en/us/support/docs/conferencing/webex-control-hub/220504-deploy-and-use-of-webex-call-integration.html

Best regards
******* If This Helps, Please Rate *******

Re: Webex calling on Teams

Jonathan Schulenberg — Wed, 13 Dec 2023 14:19:31 GMT

Nope. There is no SDK from MSFT to replace/substitute the telephony functionality in their client executable. The only options are the cross-launch that Cisco supports or implementing the MSFT Phone System as a second PBX - with all the design considerations that entails - and using Direct Route to steer calls between it and another PBX. Some UCaaS vendors have implemented support for this but it’s the most expensive and complicated deployment option. Cisco has thus far abstained from supporting that mess with Webex Calling for, IMO, understandable reasons.

Re: Webex calling on Teams

enricos — Thu, 14 Dec 2023 00:54:19 GMT

Thanks all for the help.