Webex Calling - 8851 MPP - Phone will not update key after change

Lance Guyette — Wed, 27 Mar 2024 16:19:24 GMT

Example. I programmed a speed dial on key 7. It was saved, device rebooted and the speed dial showed up on the phone. I then removed it from key 7 and added it to key 14 on the KEM, saved and device rebooted. It shows up on key 14 of the KEM, but it is also still on Key 7 and will not go away (and the speed dials works).

If I factory reset the phone, key 7 will clear. But, I don't want to factory reset a phone every time a change is made.

Re: Webex Calling - 8851 MPP - Phone will not update key after change

dtibbe — Fri, 29 Mar 2024 08:11:13 GMT

I cannot test it myself, but sounds like a bug in the phone.. I'd suggest opening a TAC case in order to get it analyzed

topic Re: Webex Calling - 8851 MPP - Phone will not update key after change in Webex Calling

Webex Calling - 8851 MPP - Phone will not update key after change

Re: Webex Calling - 8851 MPP - Phone will not update key after change