How to Fetch webex call details using API (non PSTN - without number)

Cisco webex GR — Fri, 04 Apr 2025 16:14:39 GMT

Hi,

I am trying to explore Webex calling feature in webex app. (The calls from Calling tab in webex app, and not meeting calls)

What are the pre-requisites in order to do internal calls between Webex registered users with all call features like hold, transfer, forward, voicemail, etc.? I do have an org account with Webex Enterprise Trial license (which got expired, are there any option of getting trial licenses just for this POC's) . Will that suffice?

Once I do the call, I want to fetch all the call details including audio, messages, video, call metadata, call recording details, call recording files, and other useful information related to the call provided by webex.

Are these API's helpful?

https://developer.webex.com/docs/api/v1/events/list-events

https://developer.webex.com/docs/api/v1/converged-recordings/list-recordings-for-an-admin-or-compliance-officer

https://developer.webex.com/docs/api/v1/converged-recordings/get-recording-details

Are there more API's which can help me for these webex internal calls? Also what kind of token I need to generate and the what are the steps for that?

At the moment I am not exploring PSTN calls, I assume, all the call control API's are particularly for PSTN calls (the endpoints with /telephony/calls). Is this correct?

Feel free to correct me, if I have a different understanding of the functionality.

I am happy to share any additional details, if you require.

Regards,

Shoaib

sshoaib1987@gmail.com

topic How to Fetch webex call details using API (non PSTN - without number) in Webex Calling

How to Fetch webex call details using API (non PSTN - without number)